Frequently Asked Questions
Everything you need to know about dressing your drinks.
What exactly is Puffin Drinkwear?
Puffin Drinkwear is a line of fun and functional beverage insulators designed to look like miniature versions of your favorite outdoor gear, from parkas to life vests, keeping your drinks cold and your hands warm.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor your Puffin's journey.
What is your return policy?
We offer a 30-day return policy for items in original, unused condition. If you aren't 100% satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are Puffin insulators machine washable?
While we recommend spot cleaning for minor spills, most of our drinkwear can be machine washed on a cold, gentle cycle and air-dried to maintain the integrity of the materials.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What sizes do Puffin products fit?
Our standard designs are built to fit 12oz cans and bottles perfectly. We also offer specialized sizes for slim cans, tallboys, and wine bottles—check the product description for specific fit details.