Returns & Exchanges

At Puffin Drinkwear, we want your beverages to stay dressed to impress, but if you are not completely satisfied with your purchase, we offer a 30-day return window for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Package Your Puffin

  Securely place your drinkwear in its original packaging or a sturdy mailer to prevent any damage during transit.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.